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IT Uptime Is Essential For Distribution & Logistics

How Can We Keep Our Technology Up & Running?

If you work in distribution and logistics, you rely on technology to collaborate and communicate with manufacturers, retailers and suppliers. You must gather and share information in real time including shipping schedules and inventory levels. IT uptime is essential. Downtime can result in significate damage to your bottom line — Every minute that your operations down mean that you’re losing productivity and possibly revenue.

What Causes Downtime?

Downtime can be caused by technology that isn’t properly maintained and monitored. It can also occur when employees accidentally delete data. And if bad actors plant computer viruses or malware in your IT system, this can lock up your files and shut you down.

Track Downtime

You need hard data to see how your technology is running over time. It can provide exact context into adverse events that may be occurring. This way you can determine if downtime is increasing and quickly take action to resolve issues. Tracking downtime will give you the ability to move away from guesswork towards a more data-driven distribution and logistics business.

Managed IT Services For Logistics & Distribution

With Managed IT Services you won’t need to worry about maintaining hardware and software. Uptime is guaranteed by a Service Level Agreement. You pay for services via a monthly subscription or a pay-as-you go system. This performance-based business model keeps uptime at the center of your IT strategies.

Managed IT Services provide a comprehensive range of solutions that support uptime with:

  • One service package for an affordable fixed monthly payment.
  • Proactive IT solutions that prevent IT downtime and eliminate costly repair fees.
  • Backups and business continuity to keep you functioning during and after any disaster.
  • Network and email security that protects your valuable data from attack.
  • Professional IT support services to rapidly respond to and resolve IT issues.
  • Mobility solutions so your team can securely access files and applications remotely.
  • Virtual CIO Services that guide you towards the right IT investments.

Proactive Maintenance & Monitoring Supports Uptime

The ultimate best practice for reducing downtime is proactive and preventative maintenance. Preventive solutions keep your technology running and improve uptime. We can remote in and detect when issues occur and usually resolve them right away. Or, we’ll come to your site within a few hours to get you back online and running.

The Right Cyber Defenses Improve Uptime

You’re storing data that’s of interest to hackers. If your operations are knocked offline due to a cyberattack, or bad actors get hold of your data, your distribution company is at risk of failure.

You can’t protect your data with anti-virus solutions anymore. You need a comprehensive layered security with monitoring that will block and eliminate intrusions. Plus, you should sign up for Security Awareness Training for your employees so they know how to recognize phishing emails and other threats.

Cloud-Based Backup & Disaster Recovery Services Improve Uptime

With both manmade and natural disasters, distribution companies must adopt cloud-based backup and disaster-recovery solutions. You must store large volumes of business-critical data. Storing this safely in-house is untenable. You need an enterprise-based backup and disaster recovery solution that will protect your data and restore it in an emergency.

IT Services For Distribution and Logistics Organizations

When you work with an IT service provider like Kyocera Intelligence, you’ll quickly realize the benefits of uptime. Maximizing uptime isn’t a one-size-fits-all solution – it’s an “all-of-the-above” and customized endeavor. No one method is enough.

We’ve developed best practices for IT management through decades of experience. And we can help you make the best use of your technology resources to improve efficiency and uptime.

Contact us for a Complimentary IT Assessment to ensure your distribution and logistics technology will stay up and running. Kyocera Intelligence Supports Businesses in Baltimore, Washington, Philadelphia, New Jersey and The Mid-Atlantic Region.