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Managed IT Services & IT Support

Do you want to know the truth about Managed IT Services, and what they can really do? Check out the list below, detailing three key benefits of properly implemented Managed IT Services.

At this point, you’ve heard lots about what Managed IT Services are, what services they’re supposed to include, what they should cost, how they can go wrong, etc.

That’s all well and good, but at the end of the day, don’t you want to know what the whole point of Managed IT Services is? Don’t you want a clear idea of what they can do, in action?

The value that Managed IT Services offer you will be determined by the actual effect they have on your business, day in and day out. It really comes down to what Managed IT Services do for you.

Want to know what managed IT services really do? Click PLAY below to check out our latest video on the true power of managed IT services.

3 Reasons To Choose Managed IT Services

With Kyocera as your Managed IT Services provider, you’ll enjoy the following benefits (and many more):

Vendor Management

Do you feel like you spend all your time on the phone with your software provider’s support line?

Tired of hearing that it’s a hardware issue when you call the software company, yet hearing it’s a software problem when you call the hardware company?

Allow Kyocera to handle it for you. Our IT support team specializes in dealing specifically with vendors on your behalf. We know how to get the most bang for your computing buck and how to make your IT work for you.

We take the time and hassle out of the seemingly never-ending phone calls. As a company with existing, long-term relationships with IT vendors, we know who to contact to get things repaired swiftly when problems arise.We will make use of every industry connection we have in communicating with third-party vendors on your behalf. Whether they are software developers, Internet service providers, copier or telephone companies, we will represent you to get the best solutions, products, and services for your business.

When we work with these vendors, we are consulting in your best interest, not our own. We gather the information and make the recommendations, but you will make the final decisions.

Expertise And Experience

With Kyocera as your Managed IT Services provider, you don’t just get access to the range of services and solutions we offer. You also harness our experience in the IT industry.

A majority of the IT issues that you experience will be similar (if not the same) as those we’ve already solved for other clients. That means that problems are addressed with proven solutions, reducing timeframes for resolution, and achieving a more permanent fix.

Strategic Support Via Your vCIO

When it comes to your business and your IT, you need to think about the big picture. As your business grows and changes, your IT needs to be planned in advance to continue to support it. This requires strategy.

Do you have the time and expertise necessary to develop a winning IT strategy?

Maybe not – allow your Kyocera vCIO to help.

A virtual Chief Information Officer (vCIO) is a member of the Kyocera team who serves as your CIO. They help you develop an IT Strategic Plan, with up-to-date resources to ensure security, productivity, and efficiency. Rather than hiring your own CIO, you pay for the service on an on-demand basis.

This frees you from the daily worry about technology and whether it will run as it should, as well as long term planning and strategy. It also frees up your limited internal resources and allows your employees to concentrate on their core responsibilities.

In the end, what’s the point of Managed IT Services?

They are designed to make sure that your technology works properly, without you having to do anything about it. Problems are prevented, daily management is outsourced, and you enjoy the benefits offered by well-maintained IT – as simple as that.

If you’re not getting that from your current IT support, then you need to do something about it. Find an IT company that will deliver the quality of services you need.