So you’re looking for a Baltimore IT services company? You’ve probably got a lot of concerns in mind: how will I be protected from viruses and disasters? Will I be able to call after hours for support? Can I get help planning my future information technology purchases and upgrades? We understand – your technology is the foundation of your business. Don’t sign up too quick – there’s a few important questions you MUST ask! A lot of IT services companies make the same promises – along the lines of “we’re responsive, quick, and reliable” or “we’ll protect your business against ALL types of threats.” So how can you tell the great ones from the ones who simply overpromise? Here’s a few important questions to ask:
- Can I call you after hours or during emergencies and expect a quick response?
- Do you have any testimonials or case studies I can read? Can I talk to some of your existing clients?
- How will you protect my IT systems and data from cyber attacks, human errors, and natural disasters?